Two-way voice routed to your own staff — plus a timestamped audit trail of every call.

Protection Pendant

For assisted living operators

Faster staff response. A record that proves it.

Two-way voice routed to your own staff — plus the timestamped audit trail of every call. Built for the way you actually run buildings.

Caregiver supporting a resident by a sunlit window
Runs alongside your current systemNo installation requiredPer-resident pricingWorks across multiple buildings
Two-way voiceTimestamped audit trailNo installation requiredPer-resident pricing24/7 US-based monitoringBuilt for assisted living operatorsTwo-way voiceTimestamped audit trailNo installation requiredPer-resident pricing24/7 US-based monitoringBuilt for assisted living operatorsTwo-way voiceTimestamped audit trailNo installation requiredPer-resident pricing24/7 US-based monitoringBuilt for assisted living operatorsTwo-way voiceTimestamped audit trailNo installation requiredPer-resident pricing24/7 US-based monitoringBuilt for assisted living operators

24/7

US-based monitoring

Every call answered around the clock, every day of the year.

2-way

Real voice, not a light

The resident talks to your staff directly — no guessing what's wrong.

$0

Installation required

Runs alongside your current call system. Nothing to rip out.

The difference

Two-way voice, not a one-way call light.

Most systems just flash a light and make the resident wait. Ours opens a conversation.

A typical call light

  • Resident presses and waits — no idea if anyone heard
  • One-way signal; staff arrive blind to the situation
  • No record of who responded or how fast
  • Often a rip-out to replace

Protection Pendant

  • Two-way voice — resident talks to staff in seconds
  • Staff respond already knowing the situation
  • Every call timestamped, by resident and building
  • No installation — runs alongside what you have

A closer look

Every angle, built for the moment that matters.

Scroll to turn the pendant and see what's built into every side.

Front
Side
Back
2-way talkIP67 waterproof

From a pendant to an operating system for response

Every feature maps to what keeps an operator up at night.

Documentation that holds up

A timestamped record of every call defends you in a claim or a survey.

Every call is logged by resident and building — who was reached, when staff responded, and how the conversation opened. The file is ready before the surveyor is.

  • Timestamped by resident and building
  • Proof of response time, not a memory
Care staff reviewing medication and notes with a resident

Hardware, software, one response loop

You don’t rip anything out. You add a conversation.

Protection Pendant runs alongside your current call system. No installation. Per-resident pricing. Works across multiple buildings.

  • Resident pendant

    01

    Wearable, waterproof protection with two-way voice, automatic fall detection, and live GPS — so help moves with the resident, not the wall.

  • Staff voice routing

    02

    Calls go to your own team. The resident talks to staff in seconds, and caregivers respond already knowing the situation.

  • Audit dashboard

    03

    Every call timestamped by resident and building. The record you need for a survey, a claim, or a family conversation.

The system behind the pendant

Intuitive enough to use on day one.

One console, on the desk and in their pocket. The nursing station sees every open call the second it fires, and the caregiver who answers gets a live, two-way line to the resident, wherever they’re standing.

Desktop · Care console

console.protectionpendant.app

Protection Pendant · NSP

Care console

Nursing boardSupervisor
Live API

Eleanor Ross

Room 214 · bed B · Sunset Manor

Open

Triggered 12s ago

  • Fall risk
  • DNR

Pendant battery

68%

Escalation

2m 40s

Location / telemetry

Indoors · Room 214 (last sync)

Acting as Caregiver

Walter Higgins

Room 118 · bed A · Sunset Manor

Ack

Triggered 3m ago

  • Diabetic

Pendant battery

34%

Escalation

Location / telemetry

Courtyard · geofence edgeGeofence attention

Acting as Caregiver

Mobile · Two-way voice

SOS voice call

Eleanor Ross

Room 214 · Sunset Manor

1:07

Mute
Hold
Speaker
Hang up

Built for your regulations

Designed to meet state call-system standards.

Ohio

Required call system + 10-min response

Maps to OAC 3701-16; our timestamped record is your proof of response time.

Texas

Communication-system standard

Base + dashboard designed to satisfy the 26 TAC §553 communication-system rule.

Florida

Supervision & resident awareness

Supports the 59A-36 supervision duties with a documented response trail.

Regulatory alignment summaries available on request. Not legal advice; facilities confirm their own obligations.

Ready for a walkthrough

See how two-way voice changes the next overnight shift.

Twenty minutes. Your buildings, your staffing model, your survey file. No installation required to start the conversation.